• Orders may take 2-4 business days to fulfill.
• Please wait for email confirmation before arriving.
• Must have email confirmation, order number, or Identification to pick up online order.
• Please allow 1-3 business days for order processing. Does not include Drop Ship Items.
• Store Pick Up Hours can change without notice. Please call to confirm pick up hours.

 

1. Place your order online and proceed to checkout. On the Delivery method page select the “Pick up" icon as your shipping option. Select the "Ship" icon to have your order shipped.

4. Wait for your “Ready for pickup confirmation email” and email us back with your desired day and time to schedule the pick up of your order.

5.Enjoy your Petersen Swag!

Pick Up Hours: Monday - Sunday 10am- 4:30pm

Pick up your order at the Petersen Store- Located at 6060 Wilshire Blvd. Los Angeles, CA 90036

• Please wait for email confirmation before arriving.
• Must have email confirmation, order number, or Identification to pick up online order.
• Please allow 1-3 business days for order processing. Does not include Drop Ship Items.
• Please allow additional 9 days for processing on drop ship items.
• Parking in the Museum structure is free for the first 30min.
• While supplies last.

* Pick-Up In Store orders must be picked up within 7 days of notification that it is ready. The customer will be contacted if order has not been picked up within 7 days. If the attempts to reach customer is met with no response by the customer, the order will result in a cancellation and forfeit of the payment by the customer.

 

• Parking patrol can assist directing guests to the Pickup Parking spaces.
• Guests can use the loading zone areas and spots behind for pickup from gift shop. No other vehicles to be allowed in these spots.  
• When they arrive, guests need to phone into the Gift Shop for their orders to be brought out (323-964-6328 or 323-964-6311). 
• Delivery to a customer’s car or truck can be made by either placing the purchased items in their vehicle’s trunk or open passenger door for contact free delivery.
• Parking is free for thirty minutes so no payment or validations will be needed.

 

What if I selected In Store Pick-up by mistake?

• Please verify shipping option selected before placing order.
• Petersen Store is not liable for the "accidental choosing" of Curb side pickup as shipping option. 
• No free shipping available, unless a Promo Code is offered. 
• Call us or email us to arrange shipping method.
• Phone: 323-964-6311 or 323-964-6328
• Email: store@petersen.org
• We only offer FedEx shipping quotes. Not UPS or USPS. 
• A shipping charge will be collected to ship orders.
• Shipping rate are subject to change without notice. 
• Curb Side Pickup is Free, Shipping is not.