In Store Pick-up
- Orders may take 2-4 business days to fulfill.
- Please wait for email confirmation before arriving.
- Must have email confirmation, order number, or Identification to pick up online order.
- Please allow 1-3 business days for order processing. Does not include Drop Ship Items.
- Store Pick Up Hours can change without notice. Please call to confirm pick up hours.
- Please wait for email confirmation before arriving.
- Must have email confirmation, order number, or Identification to pick up online order.
- Please allow 1-3 business days for order processing. Does not include Drop Ship Items.
- Please allow additional 9 days for processing on drop ship items.
- Parking in the Museum structure is free for the first 30min.
- While supplies last.
* Pick-Up In Store orders must be picked up within 7 days of notification that it is ready. The customer will be contacted if order has not been picked up within 7 days. If the attempts to reach customer is met with no response by the customer, the order will result in a cancellation and forfeit of the payment by the customer.
- Parking patrol can assist directing guests to the Pickup Parking spaces.
- Guests can use the loading zone areas and spots behind for pickup from gift shop. No other vehicles to be allowed in these spots.
- When they arrive, guests need to phone into the Gift Shop for their orders to be brought out (323-964-6328 or 323-964-6311).
- Delivery to a customer’s car or truck can be made by either placing the purchased items in their vehicle’s trunk or open passenger door for contact free delivery.
- Parking is free for thirty minutes so no payment or validations will be needed.
What if I selected In Store Pick-up by mistake?
- Please verify shipping option selected before placing order.
- Petersen Store is not liable for the "accidental choosing" of Curb side pickup as shipping option.
- No free shipping available, unless a Promo Code is offered.
- Call us or email us to arrange shipping method.
- Phone: 323-964-6311 or 323-964-6328
- Email: store@petersen.org
- We only offer FedEx shipping quotes. Not UPS or USPS.
- A shipping charge will be collected to ship orders.
- Shipping rate are subject to change without notice.
- Curb Side Pickup is Free, Shipping is not.