• Orders may take 2-4 business days to fulfill.
• Please wait for email confirmation before arriving.
• Must have email confirmation, order number, or Identification to pick up online order.
• Please allow 1-5 business days for order processing. Does not include Drop Ship Items.
• Store Pick Up Hours can change without notice. Please call to confirm pick up hours.

 

1. Place your order online and proceed to checkout. On the Delivery method page select the “Pick up" icon as your shipping option. Select the "Ship" icon to have your order shipped.

4. Wait for your “Ready for pickup confirmation email” and email us back with your desired day and time to schedule the pick up of your order.

5.Enjoy your Petersen Swag!

Pick Up Hours: Tuesday - Sunday 11am- 4pm

Pick up your order at the Petersen Store- Located at 6060 Wilshire Blvd. Los Angeles, CA 90036

•  Please wait for email confirmation before arriving.
• Must have email confirmation, order number, or Identification to pick up online order.
• Please allow 1-5 business days for order processing. Does not include Drop Ship Items.
• Please allow additional 9 days for processing on drop ship items. Parking in the Museum structure is free for the first 30min.
• Please contact the Petersen Store upon arrival at 323-964-6328.
• Please note, due to current events, all visitors must wear a face covering when arriving at the museum to protect yourself and museum staff.
• While supplies last.

 

• Parking patrol can assist directing guests to the Pickup Parking spaces.
• Guests can use the loading zone areas and spots behind for pickup from gift shop. No other vehicles to be allowed in these spots.  
• When they arrive, guests need to phone into the Gift Shop for their orders to be brought out (323-964-6328 or 323-964-6311). 
• Delivery to a customer’s car or truck can be made by either placing the purchased items in their vehicle’s trunk or open passenger door for contact free delivery.
• Parking is free for thirty minutes so no payment or validations will be needed.

Where do I go for Store Side Pickup without Driving?

Without parking spaces reserved, we designated a museum pick up area where customers can pick up orders if traveling by other means of transportation. Similar to a pick-up window at local restaurants. The customer calls us from the designated pick up area, verify their order # and we leave the order on the table or bench for the customer to pick up. One customer at a time with 6 feet divisions markers on the floor to separate customers. 

• When they arrive, guests need to phone into the Gift Shop for their orders to be brought out (323-964-6328 or 323-964-6311). 

• Guests arriving at the Museum by foot or on public transportation need to wait by the bench located next to the parking pay machines.

• Delivery for guests waiting at the bench will be made by leaving the bagged purchase on the bench where the customer is waiting. For contact free delivery. 

What if I selected Store Pick Up/ Curb Side Pickup by mistake?

• Please verify shipping option selected before placing order.
• Petersen Store is not liable for the "accidental choosing" of Curb side pickup as shipping option. 
• No free shipping available, unless a Promo Code is offered. 
• Call us or email us to arrange shipping method.
• Phone: 323-964-6311 or 323-964-6328
• Email: store@petersen.org
• We only offer FedEx shipping quotes. Not UPS or USPS. 
• A shipping charge will be collected to ship orders.
• Shipping rate are subject to change without notice. 
• Curb Side Pickup is Free, Shipping is not.