Free Store Pickup
- Orders may take 2-4 business days to fulfill.
- Please wait for email confirmation before arriving.
- Must have email confirmation, order number, or Identification to pick up online order.
- Please allow 1-5 business days for order processing. Does not include Drop Ship Items.
- Store Pick Up Hours can change without notice. Please call to confirm pick up hours.
- Please wait for email confirmation before arriving.
- Must have email confirmation, order number, or Identification to pick up online order.
- Please allow 1-5 business days for order processing. Does not include Drop Ship Items.
- Please allow additional 9 days for processing on drop ship items. Parking in the Museum structure is free for the first 30min.
- Please contact the Petersen Store upon arrival at 323-964-6328.
- Please note, due to current events, all visitors must wear a face covering when arriving at the museum to protect yourself and museum staff.
- While supplies last.
- Parking patrol can assist directing guests to the Pickup Parking spaces.
- Guests can use the loading zone areas and spots behind for pickup from gift shop. No other vehicles to be allowed in these spots.
- When they arrive, guests need to phone into the Gift Shop for their orders to be brought out (323-964-6328 or 323-964-6311).
- Delivery to a customer’s car or truck can be made by either placing the purchased items in their vehicle’s trunk or open passenger door for contact free delivery.
- Parking is free for thirty minutes so no payment or validations will be needed.
Where do I go for Store Side Pickup without Driving?
Without parking spaces reserved, we designated a museum pick up area where customers can pick up orders if traveling by other means of transportation. Similar to a pick-up window at local restaurants. The customer calls us from the designated pick up area, verify their order # and we leave the order on the table or bench for the customer to pick up. One customer at a time with 6 feet divisions markers on the floor to separate customers.
- When they arrive, guests need to phone into the Gift Shop for their orders to be brought out (323-964-6328 or 323-964-6311).
- Guests arriving at the Museum by foot or on public transportation need to wait by the bench located next to the parking pay machines.
- Delivery for guests waiting at the bench will be made by leaving the bagged purchase on the bench where the customer is waiting. For contact free delivery.
What if I selected Store Pick Up/ Curb Side Pickup by mistake?
- Please verify shipping option selected before placing order.
- Petersen Store is not liable for the "accidental choosing" of Curb side pickup as shipping option.
- No free shipping available, unless a Promo Code is offered.
- Call us or email us to arrange shipping method.
- Phone: 323-964-6311 or 323-964-6328
- Email: store@petersen.org
- We only offer FedEx shipping quotes. Not UPS or USPS.
- A shipping charge will be collected to ship orders.
- Shipping rate are subject to change without notice.
- Curb Side Pickup is Free, Shipping is not.